Skip to main content

Save or Share this Report

For Application Development & Delivery Professionals

Five Lessons From The Forrester Wave™: UCaaS Providers, Q3 2019

Unified-Communications-As-A-Service Is About The Entire Solution And Not Just A Cloud-Based Service

January 24, 2020

Primary author headshot


Why Read This Brief

Earlier this year, Forrester evaluated nine unified-communications-as-a-service (UCaaS) vendors and identified five key lessons learned that application development and delivery (AD&D) professionals need to consider when assessing this service. These lessons are not specific to any one vendor.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($395 USD).


Recommended Research