Five Ways To Ensure That Your Digital Workspace Initiative Doesn't Fail

Infrastructure and operations (I&O) leaders deploy digital workspace technologies to lower their costs and improve security. But while savings and security matter, virtualization contributes something far more valuable: the chance to reinvent the way workers conduct business — but only if you can get the employee experience right. If you don't, you face the wrath of dissatisfied end users and business stakeholders, significant budget overruns, project failure, and reputation damage. Getting user experience right, though, is hard when you have to work across technology silos and you've already told your technology management stakeholders that cost savings is the top priority. Instead, set expectations with your technology management stakeholders that user experience and cost savings are equal priorities and build your business plan and road map accordingly. In this report, we share insights from five recent inquiries that will help you make better tradeoffs and avoid user experiences nightmares.