Best Practice Report

Forrester's Best Practices Framework For BT Demand Management Leadership Maturity

May 21st, 2010
Bobby Cameron, Vice President, Principal Analyst
Bobby Cameron Vice President, Principal Analyst
With contributor:
Tim DeGennaro

Summary

CIOs are challenged to optimize the business value IT delivers — continuously optimizing IT's resources against the business' demand for them. To address this challenge, CIOs are adopting BT demand management — the integration of key IT processes like portfolio, pricing, performance, program, project, and IT positioning management. Forrester has developed a framework to help CIOs understand the complexity of IT leadership capabilities required to execute BT demand management — part of Forrester's best practices framework for BT leadership maturity. This report provides a self-assessment workbook for CIOs and their leadership teams to use in understanding their BT DM strengths and weaknesses — and in planning their approach to maturing BT DM.

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