Save or Share this Report

For Application Development & Delivery Professionals

Global Banking Platform Deals Survey 2016: New Customer Dynamics Reshape The Industry

March 24, 2016

Primary author headshot

Authors

Why Read This Report

Demanding customers and disruptors continue to threaten banks' revenues and margins. AD&D teams at banks need to leverage off-the-shelf banking software to support customer retention and drive revenue growth. This report shows AD&D teams the functional centers of gravity in this market and how financial services firms intend to deliver great customer experiences with off-the-shelf solutions. It also reveals which vendors have been successful globally and regionally and are a good choice for transformation projects.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Want to know what will happen in 2020? Visit Forrester's Predictions 2020 Hub, where you can read what's coming next in marketing, customer experience, technology, innovation, and more.

Purchase Report

This report is available for individual purchase ($745 USD).

Purchase

Table of Contents

  • Banks Need New Business Capabilities To Stay Fully Competitive
  • Digital Banking Remains The Key Challenge For Banks Everywhere
  • Banks Refocused On Off-The-Shelf Banking Platform Capabilities
  • What It Means

  • Changing Market Dynamics Indicate Increasing Risk For Banks
  • Supplemental Material
  • Related Research Documents

Recommended Research