Trends Report

Google-ize Your Site-Search Experience

Follow Three Best Practices To Ensure Site Search Matches Your Customer Experience Goals

October 19th, 2015
AY
Anjali Yakkundi
DW
Dominique Whittaker
With contributors:
Stephen Powers , Maxie Schmidt-Subramanian , Deanna Laufer , Danielle Jessee , Peter Harrison

Summary

If you ask customers what they expect from a website's search capability, they'll invariably say they want the Google experience: results that are contextual, predictive, and relevant. But site search is on the back burner for many application development and delivery (AD&D) professionals. By spending time enriching your site-search functionality, you'll ensure that your customers can better meet their intended goals. This report outlines the three best practices to give your customers the site-search experience they're craving.

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