Trends Report

Google-ize Your Site-Search Experience

Follow Three Best Practices To Ensure Site Search Matches Your Customer Experience Goals

October 19th, 2015
Anjali Yakkundi, Senior Analyst
Anjali Yakkundi Senior Analyst
Dominique Whittaker, Researcher
Dominique Whittaker Researcher
With contributors:
Stephen Powers , Maxie Schmidt , Deanna Laufer , Danielle Jessee , Peter Harrison

Summary

If you ask customers what they expect from a website's search capability, they'll invariably say they want the Google experience: results that are contextual, predictive, and relevant. But site search is on the back burner for many application development and delivery (AD&D) professionals. By spending time enriching your site-search functionality, you'll ensure that your customers can better meet their intended goals. This report outlines the three best practices to give your customers the site-search experience they're craving.

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