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Implementing strong IT governance is on the agenda for many organizations as they continue the seemingly endless pursuits of aligning IT and business strategy and getting more value from their IT investments. Developing a governance framework by defining governance structures and implementing governance processes is a good start, but measuring governance outcomes is essential to understanding if it's working and how it can be improved. Implementing a governance Balanced Scorecard is a best practice for measuring, communicating, and improving IT governance outcomes.
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