Best Practice Report

Governance Communications

Measuring And Improving Governance With A Balanced Scorecard

February 6th, 2009
Craig Symons, null
Craig Symons
With contributor:
Alex Cullen

Summary

Implementing strong IT governance is on the agenda for many organizations as they continue the seemingly endless pursuits of aligning IT and business strategy and getting more value from their IT investments. Developing a governance framework by defining governance structures and implementing governance processes is a good start, but measuring governance outcomes is essential to understanding if it's working and how it can be improved. Implementing a governance Balanced Scorecard is a best practice for measuring, communicating, and improving IT governance outcomes.

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