Save or Share this Report

For Customer Experience Professionals

HTML 5: Is There Any Truth To The Hype?

May 10, 2010

Primary author headshot

Authors

Why Read This Report

Increased interest in HTML 5 has sparked debate over whether player-based technologies will be irrelevant in the future. But while HTML 5 has the potential to improve some user experiences, it comes with its own set of implementation challenges that can outweigh its benefits. Customer experience professionals should look to HTML 5 as a means to improve accessibility, design apps for Apple devices, and build text-heavy sites. For firms looking to develop highly interactive functional online experiences, sticking to established technologies such as Flash and Silverlight is the way to go in the foreseeable future.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).

Purchase

Recommended Research