Advanced Search

Save Or Share This Report

For Enterprise Architecture Professionals

How To Develop The Business Case For BPM Projects And BPM Programs

January 18, 2011

Primary author headshot

Authors

  • By Derek Miers
  • with Connie Moore,
  • David D'Silva,
  • Andrew Magarie

Why Read This Report

Developing a BPM business case differs from a traditional IT project because of the continuous improvement approach that BPM introduces. As such, the business case must be developed and enhanced in phases, factoring in iterative development and multiple process versions deployed over time. And developing the business case for a BPM project differs substantially from developing the business case for a broad-based, organization-wide BPM program which is much broader in scope. BPM pros should ensure that the organization has experienced BPM project success before attempting a broader program-level BPM business case.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Timely and relevant, Forrester's RoleView research aligns to 13 leadership roles across business and technology management. Our expertise in customer experience, mobile, digital business, and big data will help your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).

Purchase

Table of Contents

  • BPM: The Discipline
  • How To Approach And Develop An Initial BPM Project Business Case
  • The Anatomy Of A BPM Business Case: Project And Program
  • The BPM Business Case Should Surface The Compelling Reasons For Change
  • WHAT IT MEANS

  • The BPM Business Case Evolves As The Project Progresses
  • Related Research Documents

Recommended Research