How To Prototype Like A Pro
February 8, 2016
Why Read This Report
Only 13% of firms say that they regularly use prototyping and iteration in their customer experience (CX) design process, despite their wide regard as best practices. This is a miss. Prototyping early in the process — and repeatedly throughout — increases the likelihood that what your firm implements will actually satisfy customers. This report gives customer experience professionals best practices for iterative prototyping and testing throughout the CX design process.
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Table of Contents
- Iterative Prototyping Drives Great CX Design
- To Succeed, Invest In The Right Resources
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