Skip to main content

Save or Share this Report

For eBusiness & Channel Strategy Professionals

How To Use Platform Business Models In Financial Services

Driving Innovation With Platform-Based Strategies

August 7, 2019

Primary author headshot


Why Read This Report

Platform business models (e.g., Alibaba, Amazon, and Apple) dramatically improve growth and drive better outcomes for customers. Platform business models also require substantial collaboration with other companies, but most financial services firms are competitive, not cooperative. That presents a challenge for businesses in a connected economy. Digital business leaders should read on to recognize patterns in platform business models, appreciate how transformative collaborative approaches will be for financial services, and understand the roles their firm can play.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($745 USD).


Table of Contents

  • Succeeding Alone Is No Longer Realistic
  • Platform Business Models Underpin Digital Business Ecosystems
  • Recommendations

  • Success Depends On How Effectively You Collaborate
  • What It Means

  • A Platform-Based Approach Challenges How You Do Business
  • Supplemental Material
  • Related Research Documents

Recommended Research