Best Practice Report

How To Wake Up From The Nightmare Of Workplace Technology Distraction

Build A Solid User Experience To Enable A More Focused Workforce

April 26th, 2019
With contributors:
Renee Taylor-Huot , Christopher Voce , Kara Hartig

Summary

To remain competitive in a world of increasingly connected customers, businesses have turned to the latest digital technologies to improve employees’ productivity, collaboration, and connection to customers. While these investments are necessary, they often introduce a heavy price: rampant workplace distraction. This report lays the groundwork for infrastructure and operations (I&O) leaders to create the technology environment that addresses the crisis of workplace distraction and strikes a better balance between connectivity and focus.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.