Trends Report

IAM For Intelligent Agents

Intelligent Agents Will Require Continuous Authentication And Authorization To Protect Customers, Data, And Privileged Systems

May 11th, 2018
Andras Cser, Vice President, Principal Analyst
Andras Cser Vice President, Principal Analyst
Merritt Maxim, VP, Research Director
Merritt Maxim VP, Research Director
Amy DeMartine, VP, Research Director
Amy DeMartine VP, Research Director
With contributors:
Stephanie Balaouras , Madeline Cyr , Peggy Dostie

Summary

Proper identity and access management (IAM) for intelligent agents (IAs) that covers virtual assistants such as Alexa, Cortana, Google Assistant, and Siri reduces the likelihood of fraud, identity theft, compliance violations, and data breaches while still maintaining an optimal customer experience. This report walks through how security leaders can apply and implement essential IAM concepts to manage IAM for human-to-IA interactions and IA-to-downstream-app access.

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