IBM Case Manager Productizes The Information Workplace

November 16th, 2010

Rob Koplowitz

With contributors:

Matthew Brown , Joe Dang

Summary

The Information Workplace is moving from vision to reality. The best evidence is coming in the form of vendors offering broad, previously disparate functionality packaged together to solve common business problems. IBM, a strategic Information Workplace vendor for many organizations, has pushed the envelope with its soon to be released case management solution, IBM Case Manager. Combining document management with robust social, collaboration, and communication capabilities, IBM has integrated a broad array of functionality from its software portfolio to provide a unique business solution. In the end, the whole suite offers far more value than the component parts.

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