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For Application Development & Delivery Professionals

Improve Customer Experiences With Proactive Notifications

Leverage Data Exhaust From Automated Digital Processes To More Effectively Serve Customers

March 17, 2021


Why Read This Report

Process optimization and automation are an imperative for organizations undergoing digital transformation. As mobile notifications mature, they offer a powerful new mechanism that uses automation to create better experiences for customers, citizens, patients, and employees. This report provides guidance on this powerful emerging trend.

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Table of Contents

  • Look To Notifications To Drive Better Customer-Facing Processes
  • Approach Process Notifications With Care
  • Recommendations

  • Start Developing Your Process Notification Journey Now
  • Supplemental Material
  • Related Research Documents

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