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For Customer Experience Professionals

Indian Banks: Are You Still Making These Mobile UX Mistakes In 2019?

Best Practices In Mobile User Experience From India And Beyond

July 9, 2019

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Why Read This Report

Forrester recently concluded its Forrester Wave evaluation of mobile banking apps in India, which assessed the functionality and user experience (UX) of the mobile apps of seven large Indian banks. Read this report to discover the common UX mistakes banks make with their apps and the lessons that customer experience (CX) and UX professionals can learn from examples of the best apps in India and the rest of the world.

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