Save or Share this Report

For eBusiness & Channel Strategy Professionals

Indian Banks: Deliver Better Experiences Or Risk Losing Customers

September 19, 2019

Primary author headshot

Authors

Why Read This Report

Forrester recently surveyed 2,988 metropolitan Indian online adults to understand what they expect when interacting with Indian financial services firms. This infographic helps digital leaders at banks understand the importance of digital experiences, banking customers' evolving expectations, and what a bank should do to meet them.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($1100 USD).

Purchase

Recommended Research