Inquiry Spotlight: ERP Strategies

October 17th, 2008

R "Ray" Wang

Paul Hamerman

Elisse Gaynor

With contributors:

Sharyn Leaver , Ralph Vitti

Summary

Although originally finding a home with manufacturing, today's $38.3 billion enterprise resource planning (ERP) market proves that it has become the transactional centerpiece for most enterprises. As the technology has grown out from finance to also encompass areas like customer relationship management (CRM) and supply chain management (SCM), business process and applications (BP&A) professionals have continued to inquire about ERP selection, contract negotiation, instance consolidation, consultancies, and upgrades. During this next major ERP replacement cycle, BP&A professionals face a unique opportunity to position themselves as knowledgeable internal resources who can apply valuable insight and surface key criteria to successfully complete their own projects.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.