Insights For CIOs: SOA And Beyond

December 15th, 2009

Randy Heffner

With contributors:

Summary

The worst CIO misunderstanding about service-oriented architecture (SOA) is thinking of it as only another technical initiative for software reuse. Although SOA's reuse potential is real and good, its business impact goes much further: In Forrester surveys, 38% of Global 2000 SOA users say they are using it for strategic business transformation. SOA's true source of power is in its business design models, not its technology — and this means that SOA provides a broad foundation for a much-larger shift in business technology (BT) architecture that goes far beyond SOA itself. By correctly understanding SOA, CIOs can lead their organizations on a solid and well-managed path toward a strategic technology future and greater business value.

Want to read the full report?

This report is not available for purchase at this time.

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.