Trends Report

Lessons Learned From The World's Most Notable Privacy Abuses And Security Incidents, 2017

January 23rd, 2018
Heidi Shey, Principal Analyst
Heidi Shey Principal Analyst
Josh Zelonis, null
Josh Zelonis
With contributors:
Stephanie Balaouras , Alexander Spiliotes , Elsa Pikulik , Peggy Dostie

Summary

Breaking news of a massive customer breach or blatant privacy abuse dominates the headlines for days. However, months and even years later, affected customers still struggle with the aftermath and firms are still absorbing the costs. By reflecting on these incidents, we glean long-term lessons that help security and risk (S&R) pros improve their firm's overall security posture, its breach response, and its appreciation of privacy law and customer trust. To do this, each year we select and analyze notable incidents from the past 12 months to provide these critical lessons.

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