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For Security & Risk Professionals

Making The Business Case For Identity And Access Management

Business Case: The Identity And Access Management Playbook

December 4, 2020


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This is the Business Case report in The Identity And Access Management Playbook For 2021.

Why Read This Report

Security and risk (S&R) executives responsible for identity and access management (IAM) must manage users' access to sensitive applications and data without inhibiting business agility, compromising the digital experience for either employees or customers, or violating compliance requirements — and they need to do so as cost-effectively as possible. This report and the accompanying customizable Excel tool help S&R pros quantify the costs, benefits, and ROI for various IAM approaches. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

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Table of Contents

  • Security, Efficiency, Compliance, And Agility Are Top Drivers For IAM
  • IAM Automation Is A Mandate For Any Enterprise
  • Before You Select An IAM Scenario, Build The Business Case
  • Introducing Forrester's IAM Cost Model
  • Recommendations

  • Use The Forrester IAM Cost Model To Calculate ROI
  • Supplemental Material
  • Related Research Documents

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