Trends Report

Market Overview: EMEA Infrastructure Services Outsourcing In 2015

Infrastructure Services Are Adapting To The BT Agenda In EMEA

December 1st, 2014
Wolfgang Benkel, null
Wolfgang Benkel
With contributors:
Bill Martorelli , Frederic Giron , Andrew Hewitt , Eveline Oehrlich

Summary

As organizations look to innovate their business technology, technology managers seek partners that can help them provide better, faster, and more cost-effective infrastructure services. This is radically changing the market for infrastructure services as vendors recognize this demand and invest in infrastructure service provisioning capabilities to meet their customers' needs and expectations. Companies in EMEA are somewhat satisfied with their infrastructure service providers but are beginning to demand better quality and innovation from vendors. This report analyzes the EMEA infrastructure services landscape to help infrastructure and operations professionals understand end user companies' main needs and expectations, how well vendor can meet those needs, and what investments vendors are making to improve their capabilities.

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