Market Overview: Managed Service Providers, Part 1
MSPs Are Reaching A New Level Of Maturity
May 9, 2012
Why Read This Report
The IT channel has radically transformed over the past several years, and managed service providers (MSPs) have emerged triumphant. MSP market growth now outpaces the rest of the IT industry, but many tech vendors do not fully understand the evolutionary path that has enabled this to transpire — and even fewer understand the impact of the turning point for MSPs that is on the horizon. The best tactic to harness the revenue potential of these shining stars is to understand the MSPs' challenges and to refine your partner programs accordingly. This report helps tech vendors do so by revealing MSPs' new makeup, service offerings, business models, delivery models, market fluctuations, and competition.
Already a Client?
Log in to read this document.
Become a Forrester Client
Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.
This report is available for individual purchase ($499 USD).Purchase
Table of Contents
- Managed Service Providers, Plain And Simple (Sort Of)
- MSPs' Use Of Technology
- The MSP Ecosystem Is In A State Of Flux
- The (R)evolution Of Managed Service Providers
- Invest In The Health Of Your MSP Channel Partners
- Supplemental Material
- Related Research Documents
Demand Insights: The Network And Telecommunications Market For SMB Customers
February 8, 2012 | Tim Harmon
Demand Insights: The SMB Software Market 2011
October 25, 2011 | Tim Harmon
Make Your B2B Marketing Thrive In The Age Of The Customer
July 21, 2016 | Laura Ramos