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Market Overview: Managed Service Providers, Part 1

MSPs Are Reaching A New Level Of Maturity

May 9, 2012

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Why Read This Report

The IT channel has radically transformed over the past several years, and managed service providers (MSPs) have emerged triumphant. MSP market growth now outpaces the rest of the IT industry, but many tech vendors do not fully understand the evolutionary path that has enabled this to transpire — and even fewer understand the impact of the turning point for MSPs that is on the horizon. The best tactic to harness the revenue potential of these shining stars is to understand the MSPs' challenges and to refine your partner programs accordingly. This report helps tech vendors do so by revealing MSPs' new makeup, service offerings, business models, delivery models, market fluctuations, and competition.

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Table of Contents

  • Managed Service Providers, Plain And Simple (Sort Of)
  • MSPs' Use Of Technology
  • The MSP Ecosystem Is In A State Of Flux
  • The (R)evolution Of Managed Service Providers
  • RECOMMENDATIONS

  • Invest In The Health Of Your MSP Channel Partners
  • Supplemental Material
  • Related Research Documents

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