Trends Report

Mexico Starts Its Offshore Services Engines

The Big Challenge Now Is To Increase Scale

January 23rd, 2007
Stephanie Moore, null
Stephanie Moore
With contributors:
Christine Ferrusi Ross , Allison Thresher

Summary

Every company with a formal offshore program management office is considering diversification. Some are worried about the attrition and rising wages in India, while others are simply looking to mitigate risk by adding new locations. Mexico represents an excellent nearshore alternative for US companies that are looking for diversification or that can't or don't want to use an offshore vendor. While the Mexican software and services export market is not as mature or as large as the Indian market, there are significant benefits that can be gained by using an IT services firm in Mexico, especially as the industry there continues to mature.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.