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For Security & Risk Professionals

Now Tech: Customer Identity And Access Management (CIAM), Q2 2020

Forrester's Overview Of 24 CIAM Providers

June 24, 2020

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Why Read This Report

You can use CIAM solutions to register, profile, authenticate, and provide customers with self-service. CIAM solutions also serve and secure the identity aspects of marketing campaigns, customer acquisition, and retention and loyalty programs. But to realize these benefits, you'll first have to select from a diverse set of vendors that vary by size, functionality, geography, and vertical market focus. S&R pros should use this report to understand the value they can expect from a CIAM provider and to help select the vendor best aligned with your specific requirements.

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Table of Contents

  • Improve Customer Experience And Retention With CIAM
  • Select Vendors Based On Size And Functionality
  • Align Individual Vendor Solutions To Your Organization's Needs
  • Recommendations

  • Maximize CIAM Value By Engaging AppDev, Marketing, And Privacy
  • Supplemental Material
  • Related Research Documents

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