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Organize For Digital Banking Success

Organization: The Digital Banking Strategy Playbook

December 24, 2018

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This is the Organization report in The Digital Banking Strategy Playbook For 2020.

Why Read This Report

Banks need to become customer-led, insights-driven, faster, and more connected to their external ecosystem if they want to be relevant in a digital world. In this transformation journey, digital leaders will evolve their organizational structure as their banks' digital maturity advances. This report helps digital banking leaders understand what organizational model they should embrace to successfully execute their digital business strategy. This is an update of a previously published report; Forrester reviews and updates it periodically to ensure continued relevance and accuracy.

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Table of Contents

  • Start By Aligning Strategy, Governance, And Execution
  • Evolve Your Organizational Structure To Promote Digital Maturity
  • Scale Digital Across The Bank
  • Recommendations

  • Plot Your Path To The Next Digital Maturity Level
  • Supplemental Material
  • Related Research Documents

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