Organize For Digital Banking Success

December 24th, 2018

Frederic Giron VP, Senior Research Director

With contributors:

Aurelie L'Hostis , Zhi-Ying Barry , Martin Gill , Benjamin Ensor , Jacob Morgan , Han Bao , Bill Nagel

Summary

Banks need to become customer-led, insights-driven, faster, and more connected to their external ecosystem if they want to be relevant in a digital world. In this transformation journey, digital leaders will evolve their organizational structure as their banks' digital maturity advances. This report helps digital banking leaders understand what organizational model they should embrace to successfully execute their digital business strategy. This is an update of a previously published report; Forrester reviews and updates it periodically to ensure continued relevance and accuracy.

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