Save or Share this Report

For CIOs

Predictions 2015: Telecoms Will Struggle To Align To The CIO's BT Agenda

2015 Will Be Another Roller-Coaster Ride For Telecoms

November 14, 2014

Primary author headshot


Why Read This Report

As the CIO's attention shifts from information technology (IT) to business technology (BT), the telecom business model will undergo dramatic transformation. Only a minority of telecoms will manage to reinvent their business model to align with the CIO's need to focus on technologies that help win, serve, and retain customers. Meanwhile, a majority will struggle to cope with the shift in emphasis and will be bought or go out of business, thus driving consolidation. This predictions report outlines the main trends we expect in 2015 and beyond in the telecom space across developed markets and discusses how these trends will affect CIOs. By becoming more familiar with the key changes in the telecom sector, CIOs will be in a better position to navigate their relationships and investments with telcos. Of course, other trends will be highly relevant for the telcos themselves, but those will be less important to the CIOs of telco customers and are not the focus of this report.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).


Recommended Research