Predictions Report

Predictions 2015: The Quest For Security Will Dominate The Payments Marketplace In The US

November 17th, 2014
Denee Carrington, null
Denee Carrington
With contributors:
Zia Daniell Wigder , John Kindervag , Fatemeh Khatibloo , Michelle Beeson , Rebecca Katz

Summary

The US consumer payments ecosystem has been slow to shift to digital payments. Millions of consumers and many large businesses have experienced the ramifications of this lag in the form of payment data security breaches and extensive spending on remedying the situation. The migration to chip-enabled cards along with growing slate of large scale, high profile security breaches will put payments security front and center in 2015 for all businesses that accept or enable payments. Digital payments present unique opportunities for businesses to win, serve, and retain their customers through more secure, more efficient, or more engaging commerce experiences. This report will help eBusiness and channel strategy professionals anticipate what to expect in digital payments during 2015. It will also help guide their organizations' payments strategies and ensure payments enhance the customer experience.

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