Predictions 2017: In Digital Transformation, The Hard Work Of Operational Excellence Begins
November 1, 2016
Why Read This Report
Digital business professionals are at the forefront of digital transformation, improving digital customer experiences. But in 2017, under the threat of digital disrupters, you must lead your fellow executives to a deeper understanding of the potential of technology to also transform your operating model to further enhance your digital products, services, and customer engagement. We call this digital operational excellence, and it's hard work.
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