Skip to main content

Save or Share this Report

For eBusiness & Channel Strategy Professionals

Predictions 2017: In Digital Transformation, The Hard Work Of Operational Excellence Begins

November 1, 2016


Why Read This Report

Digital business professionals are at the forefront of digital transformation, improving digital customer experiences. But in 2017, under the threat of digital disrupters, you must lead your fellow executives to a deeper understanding of the potential of technology to also transform your operating model to further enhance your digital products, services, and customer engagement. We call this digital operational excellence, and it's hard work.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($745 USD).


Recommended Research