Trends Report

Process Mining: Your Compass For Digital Transformation

The Customer Journey Is The Destination

February 7th, 2019
Rob Koplowitz, null
Rob Koplowitz
With contributors:
Christopher Mines , Allison Vizgaitis , Andrew Reese

Summary

Process automation is critical to digital transformation. It depends upon new software, and developers have better tools to meet that demand. The challenge: which processes to automate? Most application development and delivery (AD&D) professionals don't understand their own processes, and they can't articulate them, either. Read this report to understand how to leverage process mining to discover and prioritize automation efforts.

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