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For Application Development & Delivery Professionals

Reinvent Your Applications Vendor Selection Process To Fit Cloud Deployment Models

January 26, 2011

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  • By Paul D. Hamerman
  • with Connie Moore,
  • William Band,
  • Adam Knoll

Why Read This Report

Application vendor selection remains mired in a bureaucratic process that has lost relevance in today's quickly changing application market. In the world of cloud computing and software-as-a-service (SaaS) applications, business process pros will find it far more relevant to analyze life-cycle ownership costs rather than merely calculating licensing and implementation costs. Another game-changing development involves the increase in process flexibility and configuration, making software flexibility as relevant for selection as prebuilt capabilities. Forrester recommends a four-phase vendor selection process, driven by business process professionals, that dispenses with the traditional request for proposal (RFP) mechanism and focuses on proving the software's ability to support key business process scenarios and the flexibility to change the business process. Where SaaS is the likely deployment model, the objectives should include limiting selection risk with proof-of-concept trials and reducing vendor lock-in.

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Tools And Templates

Vendor Selection Aids

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  • The Vendor Selection Process Overview

Table of Contents

  • As The Applications Market Changes, So Must The Vendor Selection Process
  • Old-Fashioned Vendor Selection Does Not Create An Effective Buying Process
  • Use A Four-Phase Approach: Organize, Narrow, Evaluate, And Decide
  • Adapt The Selection Process For RFPs, Best-Of-Breed, And Services

  • Choose Wisely, But Expedite The Process

  • Application Software Portfolio Flexibility Increases In The Cloud
  • Related Research Documents