Trends Report

Revamp Your Organization For Agile And Lean

Revamp Your Approach To Skills And Staffing For Agile And Lean: Welcome To The Machine

January 30th, 2012
Phil Murphy, null
Phil Murphy
With contributor:
Dave West

Summary

This report outlines the skills and staffing part of Forrester's solution for application development and delivery (AD&D) executives working on Agile and Lean. It is designed to help AD&D execs act on their plans for Agile and Lean. IT organizations are caught in a vortex of change emanating from several sources: the rapidly accelerating pace of business and technological change, the advent and impact of social media and the empowered consumer, the shift from IT to BT, and the demand to do much, much more in much shorter time frames. Survival requires much more than simple adaptation. We can't stop the world while we adapt to new organizational models. We don't have the luxury of starting over from scratch. We have to change the cogs in our IT machines without missing a beat, and some of those cogs — such as culture, politics, and policy — are really difficult to change.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.