Save or Share this Report

For Application Development & Delivery Professionals

SOA Centers Of Excellence: The Five Most Valuable Practices That Keep SOA On Track

Survey Ranks Governance As More Important Than Training For SOA COEs

August 28, 2009

Primary author headshot


Why Read This Report

Among the ways to keep a service-oriented architecture (SOA) initiative on track, forming a center of excellence (COE) is a frequently named option. Indeed, a recent Forrester survey shows that having an SOA COE correlates with higher satisfaction with SOA. It is more interesting, however, to note that the most-valuable functions that SOA COEs perform, as judged by our survey respondents, have to do with leadership and governance for SOA, not training on detailed technology skills. As architects plan for SOA and guide their organization in its adoption, they should think of the SOA COE first as a governance body and only second as a training body.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Want to know what will happen in 2020? Visit Forrester's Predictions 2020 Hub, where you can read what's coming next in marketing, customer experience, technology, innovation, and more.

Purchase Report

This report is available for individual purchase ($499 USD).


Table of Contents

  • SOA COEs Focus More On Organizational Than Individual Competence
  • The Five Most Valuable Functions That SOA Centers Of Excellence Perform
  • recommendations

  • Prioritize Governance Over Training For Your SOA Center Of Excellence
  • Supplemental Material
  • Related Research Documents

Recommended Research