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For Application Development & Delivery Professionals

SaaS Marketplaces Are The New Frontier Of Enterprise Software

Software-As-A-Service Buyers Get A Faster, Simpler Buying Experience As Well As Better Security And Integration

May 3, 2019

Primary author headshot


  • By Liz Herbert
  • with Allen Bonde,
  • Charlie Ruhl,
  • Peter Harrison

Why Read This Report

Clients tell us that software-as-a-service (SaaS) vendors are too numerous (and too small) for a formal sourcing process to apply in all cases. At the same time, the business-led, ungoverned model of "shadow" SaaS deployment has proven problematic — for cost, technology architecture, and security. SaaS marketplaces such as Salesforce AppExchange can alleviate this burden. This report helps application development and delivery (AD&D) pros use marketplaces to succeed with sourcing and governing the proliferating landscape of SaaS vendors. This report replaces our 2017 research on SaaS marketplaces.

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Table of Contents

  • SaaS Overload Hinders Business Success
  • SaaS Marketplace Market Overview
  • Recommendations

  • Make Marketplaces A Key Part Of Your Applications Sourcing Strategy
  • Supplemental Material
  • Related Research Documents

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