Trends Report

SaaS Valuation Criteria

Key Considerations For Sourcing SaaS Strategically

February 22nd, 2010
Liz Herbert, VP, Principal Analyst
Liz Herbert VP, Principal Analyst
With contributors:
Christine Ferrusi Ross , Elizabeth Rose , Philipp Karcher

Summary

Firms are increasingly sourcing SaaS strategically for enterprisewide deployments that span mission-critical deployments — email, customer support, and financial applications. Firms making SaaS decisions of this magnitude should scrutinize vendors carefully across key dimensions relevant to SaaS and cloud — security, privacy, backup, vendor viability, product road map — but also weigh the tradeoffs versus finding a nimble, flexible, full-featured, fast deployment option that meets their needs.

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