Save or Share this Report

For Sourcing & Vendor Management Professionals

SaaS Valuation Criteria

Key Considerations For Sourcing SaaS Strategically

February 22, 2010

Primary author headshot


  • By Liz Herbert
  • with Christine Ferrusi Ross,
  • Elizabeth Rose,
  • Philipp Karcher

Why Read This Report

Firms are increasingly sourcing SaaS strategically for enterprisewide deployments that span mission-critical deployments — email, customer support, and financial applications. Firms making SaaS decisions of this magnitude should scrutinize vendors carefully across key dimensions relevant to SaaS and cloud — security, privacy, backup, vendor viability, product road map — but also weigh the tradeoffs versus finding a nimble, flexible, full-featured, fast deployment option that meets their needs.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).


Tools And Templates

Models and Calculators

calculator icon
  • Firms Are Expanding Their Use Of SaaS
  • SaaS Adoption Is Growing Worldwide
  • Firms Use SaaS Across A Broad Range Of Applications
  • Deployment Speed And TCO Drive SaaS Purchasing Decisions
  • SaaS Skeptics Are Concerned With TCO, Security, And Privacy
  • Functionality And Cost Reign King Across Software Buy Decisions

Table of Contents

  • SaaS Continues To Appeal To Buyers — Across Applications And Geographies
  • Why SaaS Requires Unique Buying Considerations

  • For Smaller SaaS Vendors, Weight The Potential Value To Be Gained
  • Supplemental Material
  • Related Research Documents

Recommended Research