Save or Share this Report

For Security & Risk Professionals

Security And Privacy Essentials For IT Outsourcing Deals

Managing Risk While Ceding Operational Control

May 16, 2008


  • By Jennifer Albornoz Mulligan,
  • Khalid Kark
  • with Jonathan Penn,
  • Christine Ferrusi Ross,
  • Alissa Dill,
  • Allison Viglianti

Why Read This Report

Global spending on IT services and outsourcing was estimated at $488 billion in 2007 and is predicted to rise an additional 9% in 2008. At $120 billion, IT outsourcing constitutes roughly 25% of this spending. Organizations engaged in outsourcing will require sufficient security and privacy controls to protect their investments and reduce risks to their sensitive information. Security and privacy professionals should be an integral part of the outsourcing process, from developing the request for proposal (RFP) to signing the contract. But the job isn't complete just because the contract has been signed; the outsourcing relationship needs to be monitored, the contract components need to be enforced, and business value needs to be realized.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).


Table of Contents

  • Increased Outsourcing Carries Greater Security And Privacy Risk
  • Bake Security And Privacy Into Outsourcing Relationships From The Start
  • How To Ensure Your Outsourcing Deal Includes The Appropriate Security
  • Regularly Monitor And Enforce Security And Privacy Contract Provisions

  • How To Fund And Optimize Security And Privacy Investments In Outsourcing

  • Address Security And Privacy Risks When Seeking Savings From Outsourcing
  • Supplemental Material
  • Related Research Documents