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For CIOs

Selecting Your Business Transformation Consultancy

Industry/Customer Knowledge, A Track Record, Data, And Trust Are Key Consulting Differentiators For Large Complex Projects

February 4, 2016

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Why Read This Report

Business transformations are becoming riskier and more complex. They are increasingly global and cross-organizational in scope, require new technologies, and focus on customer needs over internal operations. Business leaders frequently hire consultants to help execute these projects. Forrester believes that the true differentiators in selecting a partner focus on their industry capabilities and knowledge of the client's customers.

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Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

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Table of Contents

  • Drivers Of Transformations Favor Growth, Customers, And Efficiency
  • Clients Choose Consultants They Trust
  • Recommendations

  • Check Off The Must Haves And Focus On The Differentiators
  • What It Means

  • The Age Of The Customer Will Change Selection Criteria
  • Supplemental Material