Summary
Numerous factors drive cities to take a smarter approach to their administration and development. They increasingly value technology as a lever to enable scalable and sustainable transformation both citywide and across city functions such as transportation, healthcare, public safety, utilities, or governance. Fortunately, cities do not have to undertake this journey on their own. Over the past two to three years, service providers have made new investments in the smart city space to make their offerings more relevant to city challenges. In particular, reusable software assets enable them to provide faster solutions that reduce the implementation risks. This reports looks at the recent trends in technology adoption in the city/local government sector and provides guidance to city CIOs on how best to leverage smart city service providers to help them along the path to becoming smarter.
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