Best Practice Report

Seven Common Mistakes In Indian Mobile Banking Functionality And How To Fix Them

Learn From Best Practices To Evolve Mobile Banking Experiences

July 26th, 2019
Arnav Gupta, null
Arnav Gupta
With contributors:
Ashutosh Sharma , Meng Liu , Benjamin Ensor , Amit Bhatia , Sukriti Dangi , Bill Nagel

Summary

Forrester recently concluded its Forrester Industry Wave™ evaluation of mobile banking apps in India, which assessed the functionality and user experience (UX) of the mobile banking apps of seven large Indian banks. Read this report to discover the common functionality mistakes Indian banks make and the lessons that digital teams can learn from examples of the best mobile banking apps in India and the rest of the world.

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