Trends Report

Strategy Deep Dive: Imbibing Macs In The Enterprise

Apple Mac Shops Share Their Secrets For Success

September 4th, 2012
David Brodeur-Johnson, Principal Analyst
David Brodeur-Johnson Principal Analyst
With contributors:
Christopher Voce , Frank Gillett , Rick Holland , Kelley Mak

Summary

Chances are that you have employees using Apple Macs at your firm today, and they're doing this without the support and guidance of the infrastructure and operations (I&O) organization. IT consumerization has put an end to the days of one operating system (OS) to support. For I&O pros, this change carries new concerns about security, potential information loss, and unexpected support needs, to name a few. Forrester has found that IT organizations struggle in building a support and management strategy for Macs that works. This report focuses on how to put a plan in place to incorporate Macs into your organization and is a companion to Forrester's workforce computing strategy and bring-your-own-computer (BYOC) strategy research for I&O professionals.

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