Decision Tool

Telecom Expense Management (TEM) Vendor Selection Checklist

April 18th, 2011
Onica King, null
Onica King
With contributors:
Eric Chi , Christopher Voce

Summary

The TEM solutions landscape consists of large numbers of vendors with a varying degree of functionality, leaving infrastructure and operations professionals with a dizzying array of choices when considering which vendors to engage. Forrester recommends that organizations start with an RFI process with simple questions that help narrow down the list of vendors you spend any serious time investigating. Forrester's TEM vendor selection checklist identifies a set of essential criteria and capabilities to help you focus on a shortlist of viable vendors that meet your organization's business needs.

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