Trends Report

The CIO's Guide To Employee Experience

CIOs Have A Golden Opportunity To Improve EX At Their Company

April 8th, 2019
David Brodeur-Johnson, Principal Analyst
David Brodeur-Johnson Principal Analyst
With contributors:
Matthew Guarini , Audrey Hecht

Summary

For a CIO to believe that employee experience (EX) is just a fad is understandable. It feels like a bunch of intangible fluff. But its effects on the bottom line are undeniable — and so strong that ignoring EX will be perilous. EX leaders are focusing on improving employees' daily work experiences through technology, proving the point that CIOs are in the best position to drive positive EX change for their organizations, as their technology touches employees all day, every day. This report explains why and how.

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