Save or Share this Report

For B2B Marketing Professionals

The Cloud Has Changed Channel Sourcing Dynamics For Software

Which Channels Are Customers Sourcing From?

February 19, 2013

Primary author headshot

Authors

  • By Jonathan Silber
  • with Peter O'Neill,
  • Tim Harmon,
  • Tyler Otte

Why Read This Report

In 2010, Forrester published a report on channel sweet spots to address how small and medium-size businesses (SMBs) source their software needs. Two years later, we're revisiting this topic to identify how the sourcing dynamics within the contemporary channel ecosystem have changed, primarily driven by the cloud. Channel marketers will be surprised to learn just how quickly preferences for sourcing software, both on- and off-premises, have dramatically shifted in recent years, and how business persona, company size, and geography all dictate purchasing habits. This report exposes the new demand chain that has evolved to cater to this varied audience and advises channel marketers how to deal with the chain's increasing complexity and the variety of channel business models and account for buyers that march to the beat of a different drummer.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Want to know what will happen in 2020? Visit Forrester's Predictions 2020 Hub, where you can read what's coming next in marketing, customer experience, technology, innovation, and more.

Purchase Report

This report is available for individual purchase ($745 USD).

Purchase

Table of Contents

  • The Dynamics Of The On-Premises Software Channel Are Shifting
  • The Cloud Channel Is Coming Into Its Own
  • RECOMMENDATIONS

  • Drill Down Your Channel Scope
  • Supplemental Material
  • Related Research Documents