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For CIOs

The Forrester Tech Tide™: Cloud Human Capital Management, Q4 2019

11 Market Categories Define A Rapidly Changing Cloud HCM Market

October 24, 2019

Primary author headshot


  • By Mark Brandau
  • with Pascal Matzke,
  • Audrey Hecht,
  • Christine Turley

Why Read This Report

Cloud-based human capital management (HCM) is increasingly critical to firms' ability to manage talent and the future of work. To accelerate their performance in HCM, companies are evaluating and adopting a range of contributing cloud categories. This Forrester Tech Tide™ report presents an analysis of the maturity and business value of the 11 cloud categories that support human capital management. CIOs and CHROs should read this report to shape their firm's investment approach to these categories.

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Table of Contents

  • Leverage Cloud HCM For Your Future Of Work Success
  • Focus On Cloud HCM Categories That Offer High Business Value
  • Invest In And Maintain Cloud HCM Categories With High Business Value
  • Experiment With Total Rewards
  • Invest In HR Service Delivery And Workforce Analytics And Planning
  • Maintain HR Management And Others
  • Divest From None
  • Supplemental Material
  • Related Research Documents