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For Infrastructure & Operations Professionals

The Forrester Tech Tide™: Digital Workspace Tech For Employee App Enablement, Q2 2019

18 Technologies That Empower Employees With Access To Critical Productivity Apps

April 16, 2019

Primary author headshot


  • By Andrew Hewitt
  • with Christopher Voce,
  • Renee Taylor,
  • Diane Lynch

Why Read This Report

Forrester's employee experience (EX) research is grounded in the idea that what makes employees happiest at work is their ability to get meaningful work done every day. Applications play a foundational role in ensuring a productive technology experience, but delivering an increasingly diverse mix of apps anywhere on any device is becoming increasingly difficult. This Forrester Tech Tide™ report presents an analysis of 18 digital workspace technology categories that support employee application enablement. Infrastructure and operations (I&O) pros should read this report to shape their firm's investment technology to support better EX while preserving security.

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Table of Contents

  • Leverage Digital Workspaces For Employee Experience Success
  • Select Digital Workspace Technologies That Offer High Business Value
  • Invest In Digital Workspace Technologies With High Business Value
  • Experiment With Application Layering, Cloud Desktops, And Microapps
  • Invest In IDaaS, MAM, Unified App Stores, And UEM
  • Maintain Application Virtualization, MDM, VDI, And Others
  • Divest From Local Virtual Desktops, OS Containerization, And Others
  • Supplemental Material
  • Related Research Documents

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