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For eBusiness & Channel Strategy Professionals

The Forrester Wave™: B2B Global Commerce Service Providers, Q1 2015

Accenture Digital, Deloitte Digital, And SapientNitro Lead, With Several Key Players Trailing Closely Behind

February 9, 2015


  • By Andy Hoar,
  • Adam Silverman
  • with Zia Daniell Wigder,
  • Peter Sheldon,
  • Laura Naparstek

Why Read This Report

In Forrester's 77-criteria evaluation of the top 11 global commerce service providers (GCSPs), we found that Accenture Digital, Deloitte Digital, and SapientNitro lead the pack with their integrated customer-facing and technology integration services. Razorfish Global, IBM Global Business Services, EPAM Systems, HCL Technologies, Cognizant, Tata Consulting Services (TCS), Infosys, and Wipro are strong providers in the space and offer differentiated capabilities and capacities. The purpose of this report is to help eBusiness and channel strategy professionals choose best-fit development and design partners to help them accelerate digital transformation both inside and outside of their companies.

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Vendor Selection Aids

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  • Forrester Wave ™: B2B Global Commerce Service Providers, Q1 '15

Table of Contents

  • Today's GCSPs Must Create Experiences, Not Just Technology Solutions
  • Global Commerce Service Providers Evaluation Overview
  • Evaluated GCSPs Stand Out As The Best In The Space
  • Commerce Service Providers Evaluation
  • Vendor Profiles
  • Supplemental Material