The Forrester Wave™: BPM Training And Certification Programs, Q2 2012
Stevens Institute of Technology, BPMInstitute.org, and BPTrends Associates Lead, Queensland University of Technology Close Behind
May 31, 2012
Why Read This Report
Lack of sufficient business process skills continues to dog progress and momentum for enterprisewide business process management (BPM) initiatives. And when business process professionals turn to the BPM training and certification market for skills development, they must sift through a wide range of training programs with competing BPM approaches, frameworks, and knowledge domains. In Forrester's 15-criteria evaluation of BPM training and certification program vendors, we found that Stevens Institute of Technology, BPMInstitute.org, and BPTrends Associates led the pack because of their broad and deep coverage of critical skills required for BPM success. We also found many strong performers — Queensland University of Technology (QUT), AIIM, and BPMessentials — that provide good coverage, but either lack breadth or depth or only focus on a specific geographic region. A newcomer, Association of BPM Professionals (ABPMP), rounded out our evaluation as a contender, with a strong BPM certification program and an eye to launching more comprehensive BPM training in the future.
Already a Client?
Log in to read this document.
Become a Forrester Client
Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.
This report is available for individual purchase ($2495 USD).Purchase
Tools And Templates
Vendor Selection Aids
- Forrester Wave™: BPM Training And Certification Programs, Q2 2012
Table of Contents
- BPM Program Success Requires Laser Focus On Growing Process Skills
- BPM Certification And Training Programs Evaluation Overview
- Programs That Balance Theory Against BPM Practice Lead The Pack
- Participant Profiles
- Supplemental Material
- Related Research Documents
The Forrester Wave™: BPM Service Providers, Q4 2016
November 22, 2016 | Christopher Mines
How To Succeed At Process Automation In A Digital World
October 26, 2016 | Clay Richardson
Digital Transformation And Customer Experience Frame The New Business Case For BPM
September 26, 2016 | Clay Richardson