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For Enterprise Architecture Professionals

The Forrester Wave™: BPM Training And Certification Programs, Q2 2012

Stevens Institute of Technology,, and BPTrends Associates Lead, Queensland University of Technology Close Behind

May 31, 2012


  • By Clay Richardson,
  • Claire Schooley
  • with Connie Moore,
  • Kimberly Naton

Why Read This Report

Lack of sufficient business process skills continues to dog progress and momentum for enterprisewide business process management (BPM) initiatives. And when business process professionals turn to the BPM training and certification market for skills development, they must sift through a wide range of training programs with competing BPM approaches, frameworks, and knowledge domains. In Forrester's 15-criteria evaluation of BPM training and certification program vendors, we found that Stevens Institute of Technology,, and BPTrends Associates led the pack because of their broad and deep coverage of critical skills required for BPM success. We also found many strong performers — Queensland University of Technology (QUT), AIIM, and BPMessentials — that provide good coverage, but either lack breadth or depth or only focus on a specific geographic region. A newcomer, Association of BPM Professionals (ABPMP), rounded out our evaluation as a contender, with a strong BPM certification program and an eye to launching more comprehensive BPM training in the future.

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  • Forrester Wave™: BPM Training And Certification Programs, Q2 2012

Table of Contents

  • BPM Program Success Requires Laser Focus On Growing Process Skills
  • BPM Certification And Training Programs Evaluation Overview
  • Programs That Balance Theory Against BPM Practice Lead The Pack
  • Participant Profiles
  • Supplemental Material
  • Related Research Documents