Wave Report

The Forrester Wave™: CDHP Platforms, Q3 2006

ConnectYourCare And QCSI Lead In Our Product Evaluation

September 8th, 2006
KH
Katy Henrickson
With contributors:
Eric Brown , Julie Snyder , Ian Schuler

Summary

Forrester evaluated leading consumer-directed health plan (CDHP) platform vendors across 58 criteria and found that ConnectYourCare and QCSI have established CDHP platform leadership — thanks not only to their payment capabilities but also to their employer-specific features, such as benefit design flexibility and online enrollment. CareGain and HealthEquity lead the market in integration with financial institutions. The TriZetto Group is a Strong Performer for health plans running the Facets platform, but it's still developing some key payment capabilities, such as automated payment from members' HSAs. Amisys Synertech, Inc. (ASI) has a solid current offering, but it lacks the vision and presence to reliably maintain its position.

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