Save or Share this Report

For Customer Experience Professionals

The Forrester Wave™: Customer Feedback Management Platforms In Asia Pacific, Q4 2018

The Eight Providers That Matter Most And How They Stack Up

December 3, 2018

Authors

Why Read This Report

In our 40-criterion evaluation of customer feedback management (CFM) providers, we identified the eight most significant ones in Asia Pacific (AP) — Confirmit, InMoment, inQuba, MaritzCX, Medallia, NICE Satmetrix, Qualtrics, and Verint — and researched, analyzed, and scored them. This report shows how each provider measures up and helps customer experience (CX) professionals in AP make the right choice.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($2495 USD).

Purchase

Table of Contents

  • Customer Feedback Management Is Critical To CX Transformation In AP
  • Customer Feedback Management Platforms In Asia Pacific Evaluation Overview
  • Vendor Profiles
  • Supplemental Material
  • Related Research Documents

Recommended Research