Wave Report

The Forrester Wave™: Customer Identity And Access Management, Q4 2020

The 13 Providers That Matter Most And How They Stack Up

October 8th, 2020
Andras Cser, Vice President, Principal Analyst
Andras Cser Vice President, Principal Analyst
With contributors:
Merritt Maxim , Benjamin Corey

Summary

In our 32-criterion evaluation of customer identity and access management (CIAM) providers, we identified the 13 most significant ones — Akamai, Auth0, ForgeRock, IBM, LoginRadius, Microsoft, Okta, OpenText, Optimal IdM, Ping Identity, Salesforce, SAP, and WSO2 — and researched, analyzed, and scored them. This report shows how each provider measures up and helps security and risk (S&R) professionals select the right one for their needs.

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