Wave Report

The Forrester Wave™: Enterprise Apps Software Licensing And Pricing, Q4 2007

Oracle And Microsoft Lead In Both SMB And Enterprise

October 15th, 2007
RW
R "Ray" Wang
With contributors:
Sharyn Leaver , Elisse Gaynor , Meghan Donnelly

Summary

Forrester evaluated the licensing and pricing strategies of leading enterprise applications vendors across 97 criteria. Oracle and Agresso were found to have established early leadership among large enterprises thanks to their ability to accommodate complexity and choice in licensing metrics and support for the enterprise software licensee bill of rights (LBoR). Microsoft, QAD, Sterling Commerce, Epicor Software, Lawson, and Infor are Strong Performers but lack breadth in usage-based metrics. SAP provides strong usage-based metrics but could improve on provisions in the LBoR. Microsoft, Oracle, QAD, Agresso, and Epicor Software lead in delivering on small- and medium-sized business (SMB) requirements like choice in user-based metrics and support for the LBoR. Sterling Commerce, Lawson, Sage Software, SAP, Infor, and Deltek are Strong Performers that offer competitive options but could improve support for SMB requirements in the LBoR. IFS's licensing and pricing models leave SMB customers with limited choices but offer a simplified, easy to understand approach.

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